2009年3月12日

the puppy in my school ~~[5P]

he is too small to run ,
what he can do is just creeping slowly~
so cute~ the same size of my shoe~

looking at me~




cookie i made~~

↑ its cute~~~but they are not the one i made~~

↑ i just made these~~
thooooough it looks not very good ,
it tastes well~ :)


another pic~

2009年3月10日

the local supermarket in my hometown~~

"oh,look! this one is on special, i wanna buy it~"

. . . .

i am sorry to tell u that u are cheated.
it is the tricks that supermarket made.
there are many goods on sales.
the red price tags are eye-catching.
BUT u konw what, if u have bought one before, u will find that
the price after discount is not lower than the former price.
they just change the price tag and increase the price~
maybe many people donot care, but i care about it~
honest is the most important thing.
"customer is god." said themselves, how can they cheat god~~

besides , the service of the supermarket is very bad, the cashiers
are chatting all the time( there are 5 check-out, so there are 5 cashiers ,
5 women----no offence, i am a female too) , no matter how busy they are, no matter how many people are waiting , they just talk , doing things very slowly.

one time , mum and i went to that supermarket . after choosing what we want,
we are queuing to check out . there are a lot of people in front of us.
u know , there are 5 check-out, but only one can we check out .
we complaimed about it, the cashier just said "it is the time to shift work!"
they shift work , letting us waiting. i donot think it is a good excuse.

what's more, the cashier never smile , i mean never, at least they never smile to me,
even someone is very rude to me. we are customers, why we pay money to be traeted rudely~

in the supermarket , cashier plays an important role, no one meets more
customers than them . in my perception , cashier means service which stand for
the company , their image is significant.
just doing things mechanically is not enough.

i think being a good cashier should do the things first . as following:
1. make eye contact and greet customers
2. be patient , be quick , but never rush.
3. be friendly and polite , make sure to smlie , maintain good posture